CONTACT
CONTACT

Last Updated: 29.10.2025

Online Mental Health Therapy by Khushboo Agarwal (the “Website”) is owned and managed by The Happy Pod, which acts as the data controller for your personal data.

This Privacy Policy explains how we collect, process, and protect your information in line with international privacy standards, including the General Data Protection Regulation (GDPR), HIPAA principles, and ethical guidelines for mental health professionals.

By using this website, you agree to the terms outlined below. Please read this Privacy Policy carefully before using the website or submitting any personal information.

1. Our Commitment to Your Privacy

At The Happy Pod, we take your privacy seriously and are committed to maintaining the confidentiality and security of your information. We collect only the minimal data necessary to communicate with you and provide you with a safe and supportive user experience.

2. Personal Information We Collect

a. Information You Provide Voluntarily

When you contact us or fill out a form (via Jotform), you may provide personal details such as:

  • Name

  • Email address

  • Contact number

  • City or country of residence

  • Any information you voluntarily include in your message

These details are collected only when you choose to share them and are used solely for communication or scheduling purposes.

We do not collect or process sensitive medical information through this website.

All forms are hosted externally via Jotform, which maintains its own privacy and security standards. You can view Jotform’s Privacy Policy here: https://www.jotform.com/privacy

b. Information Collected Automatically

When you visit the website, we automatically collect limited “Device Information,” including:

  • Browser type and version

  • IP address

  • Time zone and language settings

  • Pages visited and referring websites

This data helps us understand website usage trends, improve site functionality, and prevent misuse. It is not used to identify individual users.

3. Why We Process Your Data

We process your information for the following purposes:

  • To respond to your inquiries or appointment requests

  • To communicate important updates or information about our services

  • To maintain website functionality and ensure security

  • To comply with applicable legal and ethical standards

We do not use your personal data for marketing or commercial purposes.

4. Your Rights (GDPR Compliance)

If you are a European resident, you have the following rights regarding your personal data:

  • The right to be informed

  • The right of access

  • The right to rectification

  • The right to erasure (“right to be forgotten”)

  • The right to restrict processing

  • The right to data portability

  • The right to object

  • Rights in relation to automated decision-making and profiling

To exercise any of these rights, please contact us at admin@thehappypod.in.

Please note that we may process your information in order to fulfil a legitimate business interest (for example, responding to an inquiry) or to comply with a legal obligation. Your information may be transferred outside Europe, including to Canada and the United States, solely for processing and communication purposes.

5. Links to Other Websites

Our website may contain links to other websites or services, including Jotform and social media pages.
Please note that we are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before sharing any personal information.

6. Information Security

We maintain reasonable administrative, technical, and physical safeguards to protect your personal data against unauthorised access, misuse, alteration, or disclosure.

While we take data protection seriously, please note that no method of data transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security but strive to maintain the highest standards reasonably possible.

7. Legal Disclosure

We may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to:

  • Comply with a legal obligation or subpoena

  • Protect our rights, safety, or the safety of others

  • Investigate or prevent possible fraud or security concerns

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law and ethical recordkeeping guidelines.

9. Your Consent

By using this website and voluntarily submitting your information through any form (including Jotform), you consent to the collection, processing, and use of your personal data as described in this Privacy Policy.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The latest version will always be available on this page with a revised date at the top.

11. Contact Information

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact:
The Happy Pod
Email: admin@thehappypod.in
Website: www.thehappypod.in

Privacy Policy